Don’t allow a novice 24 hour carpet cleaner show up to repair your water damaged carpets. These are the things you need to be wary of:

Overcharging. An amateur water restoration carpet cleaner may fill the job up with superfluous inclusions. E.g. using dehumidification to dry the water damaged carpets may not be needed.

Not using the correct equipment. They might borrow equipment from hire places to dry the carpet. This is ok to do, but an experienced water damage technician will have all their equipment so they provide a quicker response and hopefully a better value job.

The right moisture metre. If they don’t have the choice moisture meter, they won’t be able to know when the carpet is fixed. This increases the potential of mould growth in the future. Removal of the mould would then be required.

Specialisation. There are a lot of “Carpet Cleaners” in this industry who do water damage repair jobs on the “side.” i.e. they do not deal with this sort of work each day. Be aware of that. Fixing a carpet is an art. Removing and repairing and reinstalling the carpet is best to be taken on by a professional, otherwise carpets can be permanently damaged.

You may be thinking, how do I pick a good Flood Restoration techinician? Below I have set out some pointers to look out for when you hunt around for a carpet flood damage business:

What size is their Yellow Pages ad slot: This can be an indication as to how much business they do already. A full-size Yellow Pages advertisement can cost about $50 000. If they have invested in a bigger ad, you have some indication that they are professionals.

Where do they come up in Google? The higher the rate in Google, the more click-ins there has been for that business.

What Qualifications do they have? The foundational qualification required is a IICRC qualification of Applied Structural Drying and Water Damage Restoration.

Do Insurance companies source them for their carpet damage jobs? This is a great indicator. If insurance companies source them, the business is very likely to be efficient at their work. Insurance companies will tend to use the companies that provide them the top value for their client’s money.

What kind of Equipment do they have? They should own about 100 Air movers. If they have this many, this means they have been in the game for a good while. Our business took 8 years to build up that many wet carpet drying air movers.

What sort of commitment can you get out of them by calling on the phone? Ask if you can pin them down to a price for water extraction, water removal and initial inspection. If they won’t give you a price for this in the least, you know they are not going to serve you, so look elsewhere.

Response Time – Our Water Damage business based in Brisbane is premised to a 59 minute response time for a water damage emergency. The job needs to be attended to ASAP. Mould can develop after a 24 hour period.

If you stick to these tips you are sure to locate a Flood Damage Restoration company who knows how to do the job right.

If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.